PRIVACY POLICY

1. Information We Collect

a. Information You Provide Voluntarily

We may collect personal information you provide through forms, bookings, purchases, or direct communication. This may include:

• Name

• Email address

• Phone number

• Billing details (processed securely through third-party payment providers)

• Any information you submit voluntarily in inquiries or coaching applications

b. Automatically Collected Data

When you use our website, certain data may be collected automatically:

• IP address

• Device and browser type

• Pages visited and session duration

• Referring websites

• Cookies and similar tracking data

2. How We Use Your Information

We use your data to:

• Provide, manage, and deliver our services

• Process payments securely

• Communicate with you about bookings, sessions, or updates

• Improve website performance and user experience

• Send newsletters or promotional messages (optional — unsubscribe anytime)

• Maintain security and prevent fraudulent activities

• Comply with legal and regulatory obligations

3. Legal Basis for Processing (GDPR)

As a Finland-based company, we follow the EU General Data Protection Regulation (GDPR).

We process your data on one or more of the following legal grounds:

• Contractual necessity (to deliver services you purchase)

• Legitimate interests (business operations, analytics, security)

• Consent (email marketing or optional data)

• Legal obligation (tax, accounting, regulatory requirements)

4. How We Share Your Information

We do not sell or rent your data.

We may share it only with:

• Service providers: payment processors, booking platforms, email providers, analytics tools

• Professional advisors: accountants or legal counsel when necessary

• Authorities: when legally required to comply with Finnish or EU laws

• All third-party providers are required to protect your data and only use it for the intended purpose.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve functionality

• Recognize returning visitors

• Analyze site traffic

• Enhance user experience

You can adjust cookie settings through your browser. Disabling cookies may limit some features.

6. Data Storage & Security

We take appropriate technical and organizational measures to protect your information, including encrypted services, access controls, and secure storage.

No system is invincible, but we aim to keep your data as safe as possible.

7. Your Rights (EU/EEA Residents)

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Withdraw consent (for marketing or optional data)

• To exercise any of these rights, contact us using the details below.

8. Data Retention

We retain your data only as long as necessary for:

• Providing services

• Meeting legal obligations (e.g., accounting laws in Finland require certain retention periods)

• Resolving disputes

• Business record-keeping

After this period, data is securely deleted or anonymized.

9. International Transfers

Some of our service providers may be located outside the EU/EEA.

In such cases, your data is protected through:

• EU-approved Standard Contractual Clauses (SCCs), or

• Adequacy decisions

These ensure your information remains safeguarded.

10. Links to External Websites

We may link to third-party websites.

We are not responsible for their content or privacy practices.

Please review their policies if you choose to visit them.

11. Children’s Privacy

We do not knowingly collect data from anyone under 18.

If such information is discovered, we will delete it promptly.

12. Updates to This Privacy Policy

We may update this policy occasionally.

Changes take effect once posted on this page.

Continued use of our website means you accept the updated version.

13. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your data rights, contact:

Life Lab Oy

VAT: 2751880-3

Finland

Email: inspirewithleigh@gmail.com

Address: Vapaalantie 29, Vantaa, Finland